Current Status
System Student Self-Service and Campus Solution sites are available.
Resolution Statement
Actions and Root Causes
A bug in a middleware platform in the application servers is suspected, culminating in administrators performing patches and adjustments to application configurations.
Affected Services
- Student Self Service
- Campus Solutions
Event Updates
UIT Alert: MyUH and Campus Solutions UnavailableNovember 6, 2015
,
9:03 AMIt has been reported that a service affecting incident exists for the following services:
Multiple users are having issues with Campus Solutions.
SMEs are researching the problem and will provide an update.
Students are currently unable to enroll in classes via MyUH.
MyUH and Campus Solutions UnavailableNovember 6, 2015
,
11:30 AMSMEs are continue working on a problem.
MyUH and Campus Solutions UnavailableNovember 6, 2015
,
1:30 PMSystem administrators are working with Oracle to try to resolve the issue.
MyUH and Student Registration is available.November 6, 2015
,
3:08 PMmyUH services have been restored and student registrations can resume on schedule. System administrators continue to monitor the system.
System Student Self-Service and Campus Solution sites are available.November 11, 2015
,
8:00 AMStudent Administration UiT staff have been monitoring performance indicators and for non-responive web services. This mornings maintenance was completed and monitoring will continue into today.
System Student Self-Service and Campus Solution sites are available.November 11, 2015
,
4:30 PMPerformance indicators are good and no unresponsive web servers have been detected.