UIT Alert: UIT - Campus Solution

    Current Status

    ResolvedSystem Student Self-Service and Campus Solution sites are available.

    Resolution Statement

    Actions and Root Causes

    A bug in a middleware platform in the application servers is suspected, culminating in administrators performing patches and adjustments to application configurations.

    Affected Services

    • Student Self Service
    • Campus Solutions

    Event Updates

    UnavailableUIT Alert: MyUH and Campus Solutions Unavailable
    November 6, 2015 , 9:03 AM

    It has been reported that a service affecting incident exists for the following services:

    Multiple users are having issues with Campus Solutions.

    SMEs are researching the problem and will provide an update.

    Students are currently unable to enroll in classes via MyUH.

    UnavailableMyUH and Campus Solutions Unavailable
    November 6, 2015 , 11:30 AM

    SMEs are continue working on a problem.

    UnavailableMyUH and Campus Solutions Unavailable
    November 6, 2015 , 1:30 PM

    System administrators are working with Oracle to try to resolve the issue.  

    IssueMyUH and Student Registration is available.
    November 6, 2015 , 3:08 PM
    myUH services have been restored and student registrations can resume on schedule. System administrators continue to monitor the system.
    IssueSystem Student Self-Service and Campus Solution sites are available.
    November 11, 2015 , 8:00 AM
    Student Administration UiT staff have been monitoring performance indicators and for non-responive web services. This mornings maintenance was completed and monitoring will continue into today.
    ResolvedSystem Student Self-Service and Campus Solution sites are available.
    November 11, 2015 , 4:30 PM
    Performance indicators are good and no unresponsive web servers have been detected.